Diversity Equity & Inclusion


Conflict Management

Curtis Lewis & Associates

CLA has mastered training for executives, managers, supervisors, employees and contractors in Diversity & Inclusion, Implicit Bias, Mediation (ADR), Conflict Coaching, One-on-one Counseling, Bullying, Harassment in the Workplace, Sexual Harassment, Organizational and Individual ADR and Conflict Management Consultations, Intact Team, Team Building, NoFEAR3 , Train-the-trainer, Anti-Bullying. We have trained over 20,000 of NASA employees playing a pivotal role in making the agency one of the best agencies to work for in the Federal government.

For over 20 years, we have conducted training through three core modalities; Classroom training, E-learning, and Webinar formats.

Classroom Training

CLA provides interactive classroom training and workshops in a wide variety of subjects, including conflict prevention and management, anti-harassment, and diversity and inclusion. Sessions are typically designed for a maximum of 30 participants per class to foster interactivity and sharing of experiences. Classes range from 2 to 8 hours.

For busy managers, executive briefings can be provided.

General informational briefings are also available for employees. For example, an organization within an agency may require an introduction to Diversity & Inclusion and its global application –what it is, how it’s employed, its benefits, etc.

Curtis Lewis & Associates
Curtis Lewis & Associates


CLA provides computer-based training on a variety of subjects such as No FEAR, anti-harassment, worker disability, and alternative dispute resolution (ADR). E-learning provides the participants with the flexibility to take a program at their convenience, receiving a consistent, vetted message. 

CLA recommends this delivery approach when the agency or organization is required to take corrective action, and classroom training is time and cost-prohibitive (judgments, settlements, etc.); where regulations require that all employees be trained (No FEAR Act,); and to reinforce classroom learning. CLA’s learning management system can issue assessments online and automatically issue certificates of course completion. 

Managers can also view and print reports to verify that participants have completed training.


CLA Webinars is an effective vehicle by which participants can learn from each other, subject-matter experts (Host), and learning tools. CLA webinars allow participants to break out into monitored groups that are directed by the host and to collectively return to the large group for additional discussion. Webinars allow agency peer groups (in some cases, cross-peer groups) to broaden understanding of the subject-matter and the practices of the particular agency.

Curtis Lewis & Associates

Course Offerings

  • EO Executive Management Series (view)
  • Leadership Development Series (view)
  • Customized Training Sessions (view)

EO Training Sessions

  • Anti-harassment
  • Mandated OPM & EEOC Training
  • Overview of the EEO Process
  • Federal Sector Complaint Processing – from Acceptance/Dismissal to Decision/Appeal
  • Federal Sector Complaint Processing – Proving Discrimination
  • Diversity in the Workplace
  • Basic ADR – Understanding and Addressing Workplace Conflicts
  • Advanced ADR – Settling Workplace Disputes
  • The Marriage of Diversity and ADR – Moving to Dispute Prevention
  • The Manager’s Role in EEO
  • Preventing Workplace Violence
  • EEO Case Analysis
  • EEO & Human Resources Reviews and Evaluations
  • Federally Assisted and Conducted Programs
  • Design & Implementation of Internal EEO Programs

EO Executive Management Series

  • EO Program Structure and Organizational Alignment
  • Leading and Communicating with People
  • Human Resources Development and Management
  • Tying EO Program Initiatives to Your Agency/Company Mission and Budget
  • Management vs. Legal/Ethical Responsibilities
  • Effective Procurement of EO Contract Services
  • Understanding the Legislative and Budget Processes
  • ADR and Diversity Programs – Moving Toward Conflict Management
  • Managing Title VI and IX Programs
  • Managing Affirmative Employment Programs
  • Manager Skills Assessment
  • Meeting OPM SES Requirements
  • Conflict Management Executive Coaching
  • One-on-One Consultations

Leadership Development Series

  • Management Coaching for Results
  • Effective Meeting Techniques
  • Principles of Facilitation
  • Human Resources Policies and Practices
  • Developing Effective Interviewing Skills
  • Emotional Intelligence Workshop
  • Change Management
  • Media Interface for Managers
  • Crisis Management
  • Performance Assessment
  • Negotiating for Success
  • Building Effective Teams
  • Managing Human Resources
  • Strategic Planning Workshop
  • Conflict Management
  • Bridging the Communications Gap
  • Managing a Diverse Workforce

Custom Services

CLA provides customized services to accommodate the
individual needs of your agency, organization, and employees.

  • Training – Classroom and Electronic
  • Organizational Culture Change Implementation
  • One-on-One Consultation and Coaching
  • Assessments of and facilitation with Intact and High-Performing Teams
  • Strategic Planning and Implementation


The following samples are representative of CLA’s training programs
that incorporate, E-Learning, scenario-based learning using
professional actors, and informational webinars.

Curtis Lewis & Associates


Curtis Lewis & Associates

Alternative Dispute Resolution

Curtis Lewis & Associates


Curtis Lewis & Associates

Conflict Management

Curtis Lewis & Associates

Conflict Prevention and Management for High Performing Teams

Curtis Lewis & Associates

Worker Disability Laws

Curtis Lewis & Associates

Reasonable Accommodation

Curtis Lewis & Associates

Equal Employment Opportunity Website

Curtis Lewis & Associates

CLA Webinars

A password-protected Portfolio page is available for you to view samples from the actual training programs we have developed.

If you are interested in viewing our training samples, please select the Contact Us page to request access.

Once you are granted access, please return to this page and select the link below: